Reviews

We've used this company for more than 30 years. They've always been there when we need them. From the initial installation on this house all those years ago to replacing the furnace and a/c, they're always professional, clean, and get the job done right the first time. They come out twice a year to maintain our system, and always promptly respond if we have a problem. Their techs, and their office staff, are always courteous and know their stuff. Happy to do business with them -- they've become like family. And their prices are fair too.

These people are true professionals!! I had nothing but wonderful & helpful experiences with their office and technicians from the time our air went down while we were on vacation and a guest was staying at our house with our dog, through the one year term of the service contract we purchased. They made us a priority on any call we needed, even installed an easy access to clean out a troubled pipe causing the problem and taught my husband how to easily fix it if it happens again. We will be renewing our contract and adding heat to it this year. Highly recommend! Reasonably priced and expert service!

This was after another big heating company told us we needed to replace a 9 year old unit. ALWAYS get a second opinion!

From the salesman to the installation people, they were professional and honest. Another well known company with lime green trucks told me my 5 year old system needed to be replaced and gave me a quote for $17,410 . Garden State sent out Gary who had me cool and comfortable with a repair that cost $375! It is now 6 months later and everything is working fine. They easily could have sold me a new system but Jim, the salesman said "let's send a tech out first, if it cannot be fixed, and you purchase from us, there will be no charge for the call".

Had issues with furnace short cycling and heat not available despite the blower running.

All Seasons came out and diagnosed as broken heat exchanger and completely dismantled the furnace and red tagged it Unfortunately he also turned off the gas line to the water heater.
Lovely.
I wanted a second opinion because they pushed to see if I wanted to purchase an ac unit as well. No, my ac is fine. Couldn't get an immediate quote until 2 days later from a phone call.

Oceanside came out and diagnosed the same problem and wondered in amazement why the previous tech disconnected everything. He immediately gave me a quote for a York but I wanted a Carrier. He said he would get back to me on the following Monday. Today was Friday.

I did the research and discovered that York is an inferior brand with repair issues.

I decided to call Garden State because after researching about Carrier, the business must be a licensed dealer and have the techs be certified to install their product correctly. Garden State holds an A+ rating from BBB. Almost all reviews are positive and the negatives are resolved with a response.

Huh...Oceanside isn't a licensed dealer and they were offering to sell me a Carrier, which turned out to have a lead time of 6-8 weeks. Shocking. You aren't a dealer. Next.

Jim from Garden State, the owner who's business goes back generations believe in the ultimate business model. Treat your customers with honesty and respect as if you were dealing with one of your relatives and in return loyalty lasts a lifetime.

Jim personally came out the night of my initial call and guided me honestly to what I needed and why. I wanted an infinity high efficiency 96, their top model. Unfortunately, my basement could not accommodate a high efficiency model without creating a new exhaust through the house. He doesn't even carry the Infinity model because it's prone to breaking down due to its numerous electrical sensors.

I was offered the Comfort Model 80 with 90K btu. I wondered why not the Performance and he said it's all marketing. I agreed and had the furnace installed two days later. His quote was a thousand less than Oceanside with a York.

The following day, I had reservations as to my decision and did more research on the diff between Performance and Comfort. I discovered a blog from a HVAC tech of 30 years, who mentioned that you are wasting your money. The two stages is nothing more than smoke and mirrors that actually consume more electricity to run, quoted from the Society of HVAC Engineers assessment of this new technology.

Thank you Garden State. I will be calling you for my future ac needs and have my furnace inspected every year by you.